PRIVACY & POLICY

This privacy policy stipulates your use of the software application Koppi (“Application”) for mobile devices that was created by Koppi App Sdn Bhd. The Application is café discovery application, which allows users to purchase pre-paid coffee at Koppi partner cafes with the use of their mobile devices.

WHAT INFORMATION DOES THE APPLICATION OBTAIN AND HOW IS IT USED?

USER PROVIDED INFORMATION
The Application obtains and retains any information you provide upon signing up for Koppi.
Upon registration, users consent to provide us with (a) your name, email address, and other registration information; (b) transaction-related information, such as when you make purchases, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information.
Contact Information provided to us may be used to notify you of important updates, notifications, and marketing related promotions.

AUTOMATICALLY COLLECTED INFORMATION
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. These may be used for optimisation purposes.

REAL TIME LOCATION INFORMATION
As Koppi functions by listing independent cafés in proximity to a user’s location, GPS technology (or other similar technology) may be used to determine your current location. We do not share your current location with other users or partners.

If you do not want us to use your location for the purposes set forth above, you are turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

DO THIRD PARTIES SEE AND/OR HAVE ACCESS TO INFORMATION OBTAINED BY THE APPLICATION?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Information:
As required by law, such as to comply with a subpoena, or similar legal process;
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
If Koppi App. Sdn Bhd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

WHAT ARE MY OPT-OUT RIGHTS?
You can stop all collection of information by the Application easily by uninstalling the Application from your device.

DATA RETENTION POLICY

We will retain User data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to and thereafter may store it in aggregate. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

CHILDREN

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at contact@koppi.club. We will delete such information from our files within a reasonable time.

SECURITY

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain.

CHANGES

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy and emailing you of changes. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed as approval of all changes.

YOUR CONSENT

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the Malaysia. If you reside outside of Malasia your information will be transferred, processed and stored there under Malaysian privacy standards.

CONTACT US

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at contact@koppi.club.

REFUND POLICY

Koppi does not provide any form of refunds for unused redemptions of its plans. In specific instances that require discretionary attention, Koppi reserves the right to accept or refuse refund requests.

KOPPI APP SDN BHD (1195786H)
contact@koppi.club
Tel: 0377320604